PPI reburse RBS and DRO

Recoverer

Hi, 
I have  accepted PPI offer from RBS, I had a text saying that they cant pay me at the moment whilst they do further arrea and insolvancy checks? (I had a DRO 3 yrs ago which included Natwest/RBS.  Will RBS reimburse me or keep the money for themselves? Also how long do these checks take?

Many Thanks KT

brettcta

If they have right of set off, then they’ll likely keep any funds back to cover what you owe them. If your redress is more than what you owe you might get some back, if not then you won’t see a penny.

did you use a claims management company? If so, expect a bill from them even if you don’t see a penny from RBS.

checks can take days or weeks, depending on how busy they are. Given the current situation though with people off work with coronavirus, plus any further enforced work closures you could be waiting a while.

Recoverer

What gives them the right to set off
Thanks... iv read that iva's and bankrupcy may but there are differing posts when iv searched about DRO

[Deleted User]

Their terms and conditions give them the right to set off.

Recoverer

Even though its been 3 yrs and they were written off?  
So basically I may as well forget about it

[Deleted User]

If there is a remaining debt, any redress will be used against that.

Recoverer

I have good reason that Il not be humouring an answer to a moralistic high horse.  Its not helpful nor necessary

-taff

Writing off a debt does not mean the money isn't still owed, it just means they won't pursue you for it. By complaining you've given them a reason to look to recoup that debt using any redress if the complait is successful.

[Deleted User]

Recoverer said:

What gives them the right to set off

You might just as well ask yourself what gives you the right to expect a refund of money you never paid in the first place...