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Think the garage broke my car - update
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Burnsie1983
Posts: 117 Forumite

in Motoring
Hi all.
Posted previously about my car in another thread with a different username (due to forum change etc).
So, an update. KwiKFit say my car has a misfire, probably due to damage to the timing belt. This might mean the valves in the engine need replacing....
Now, backstory.
I took my car to them in mid Jan due to a broken Aux belt. This was fixed and I test drove the car approx 20 miles that night (also got a new battery at their suggestion). The next morning the car made it 5 meters before breaking down completely.
Got it towed back to them to fix.
They could not work out why the new Aux belt broke again and have had the car since trying to work it out (they only have a few people trained in the region and they were all on holiday).
They have provided me a free car to get to work, which is nice of them.
They suggested speaking to other garages now who might be able to take the car to fix it. Speaking to one today they said that if I had a misfire prior to the car breaking, I would have noticed/felt it. As I did not, the misfire must have been caused since the first aux belt was replaced...ie KwikFit broke it?? KwikFit say my timing belt is overdue for change. It is. However, it wasn't due on my last service. Ironically it would have been changed in this service in March! The "new" garage says its doesn't matter if the timing belt was overdue, its only a problem that its damaged due to the Aux belt hitting it.
The new garage suggest I get a full written report from KwikFit about what they have done etc.
I am now thinking about what to do next, and whether KwiKfit should be responsible for any repair bill, and if so, how to proceed. Obviously, I cannot prove the car was working fine between their first fix and it breaking the next day, and that it didn't have a misfire before i brought it in.
Any advice?
Thanks
Posted previously about my car in another thread with a different username (due to forum change etc).
So, an update. KwiKFit say my car has a misfire, probably due to damage to the timing belt. This might mean the valves in the engine need replacing....
Now, backstory.
I took my car to them in mid Jan due to a broken Aux belt. This was fixed and I test drove the car approx 20 miles that night (also got a new battery at their suggestion). The next morning the car made it 5 meters before breaking down completely.
Got it towed back to them to fix.
They could not work out why the new Aux belt broke again and have had the car since trying to work it out (they only have a few people trained in the region and they were all on holiday).
They have provided me a free car to get to work, which is nice of them.
They suggested speaking to other garages now who might be able to take the car to fix it. Speaking to one today they said that if I had a misfire prior to the car breaking, I would have noticed/felt it. As I did not, the misfire must have been caused since the first aux belt was replaced...ie KwikFit broke it?? KwikFit say my timing belt is overdue for change. It is. However, it wasn't due on my last service. Ironically it would have been changed in this service in March! The "new" garage says its doesn't matter if the timing belt was overdue, its only a problem that its damaged due to the Aux belt hitting it.
The new garage suggest I get a full written report from KwikFit about what they have done etc.
I am now thinking about what to do next, and whether KwiKfit should be responsible for any repair bill, and if so, how to proceed. Obviously, I cannot prove the car was working fine between their first fix and it breaking the next day, and that it didn't have a misfire before i brought it in.
Any advice?
Thanks
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Comments
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What car is it and engine type? Cambelts are normally sealing in their own plastic covers.0
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foxy-stoat said:What car is it and engine type? Cambelts are normally sealing in their own plastic covers.
)
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When an Auxiliary belt fails it's not uncommon for a loose end/s, to become entangled in the Cam belt which results in it jumping teeth, destroying the engines timing, which is usually fatal for the engine.The fact that you drove into KF with a failed Aux belt shows that at the that point the Cam belt was OK, it's the new belt that has failed and done the damage0
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dogshome said:When an Auxiliary belt fails it's not uncommon for a loose end/s, to become entangled in the Cam belt which results in it jumping teeth, destroying the engines timing, which is usually fatal for the engine.The fact that you drove into KF with a failed Aux belt shows that at the that point the Cam belt was OK, it's the new belt that has failed and done the damage0
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Burnsie1983 said:Hi all.
Posted previously about my car in another thread with a different username (due to forum change etc).
So, an update. KwiKFit say my car has a misfire, probably due to damage to the timing belt. This might mean the valves in the engine need replacing....
Now, backstory.
I took my car to them in mid Jan due to a broken Aux belt. This was fixed and I test drove the car approx 20 miles that night (also got a new battery at their suggestion). The next morning the car made it 5 meters before breaking down completely.
Got it towed back to them to fix.
They could not work out why the new Aux belt broke again and have had the car since trying to work it out (they only have a few people trained in the region and they were all on holiday).
They have provided me a free car to get to work, which is nice of them.
They suggested speaking to other garages now who might be able to take the car to fix it. Speaking to one today they said that if I had a misfire prior to the car breaking, I would have noticed/felt it. As I did not, the misfire must have been caused since the first aux belt was replaced...ie KwikFit broke it?? KwikFit say my timing belt is overdue for change. It is. However, it wasn't due on my last service. Ironically it would have been changed in this service in March! The "new" garage says its doesn't matter if the timing belt was overdue, its only a problem that its damaged due to the Aux belt hitting it.
The new garage suggest I get a full written report from KwikFit about what they have done etc.
I am now thinking about what to do next, and whether KwiKfit should be responsible for any repair bill, and if so, how to proceed. Obviously, I cannot prove the car was working fine between their first fix and it breaking the next day, and that it didn't have a misfire before i brought it in.
Any advice?
Thanks
Is there any evidence of the belt having damaged the cam belt shown by damage to the cam covers if they exist
It is also possible that they are correct and the cambelt has by coincidence let go at the sale time as the aux belt snapped
I would be focusing on determining why the second aux belt snapped0 -
Maybe aux belt wasn't tensioned properly or if a stretch type, maybe damaged in fitting. When they fail it is possible for them to get caught around the pulley and quickly wear through the timing belt cover throwing the timing belt off. Were the timing belt covers damaged? If not I can't see how the aux belt can have affected the timing belt.
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EdGasketTheSecond said:Maybe aux belt wasn't tensioned properly or if a stretch type, maybe damaged in fitting. When they fail it is possible for them to get caught around the pulley and quickly wear through the timing belt cover throwing the timing belt off. Were the timing belt covers damaged? If not I can't see how the aux belt can have affected the timing belt.0
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Well then I suggest you go and have a look at your car; otherwise you and everyone here can only guess at what happened to your car.
1
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