Claiming if I can't make an event due to flight cancellation

dinglebin88

Hi, we're due to travel to Florida in a few weeks time.  On top of our package holiday I've also purchased tickets via a UK third party supplier to several other theme parks.  The tickets were purchased via my credit card.  I'm concerned now that if our holiday is cancelled as a result of corona virus yet the theme parks remain open that I will not be able to claim my money back.  Can anyone confirm if that's the case or if there is anything I can do?  Thanks

tacpot12

You would not be able to claim this money back from the airline, and your contract with the supplier governs whether you can get a refund from them. You will need to check the Terms and Conditions. You might be able to claim on your travel insurance if you were careful when you bought it and checked that it covered that sort of loss. 

If the tickets are valid for a year, you might not be able to get a refund from the supplier/your insurance until there is no possibility of you using the tickets before they expire. 

dinglebin88

Thanks for the advice. Although the initial purchase was via the uk supplier they procure the actual tickets 30 days prior to travel directly from the Disney Park (Discovery Cove). Therefore as we have reached that point does my contract now reside with Discovery Cove or the third party in the UK? Thanks

[Deleted User]

The retailer - ie the UK company.

born_again

Well no chargeback right as the park entry is still available. Unless they get closed due to virus. But then the retailer should be refunding.
Would say that S75 would be out on the same grounds.

Nebulous2

Read the faq on MSE about travel insurance and check yours is adequate. If your holiday is cancelled activities / trips etc may also be covered. Mine gives up to £1000 for tickets / bookings.

2e0arr

Buy insurance now

Nick_C

If you paid for the holiday with a credit card (in full or in part) then you can claim for consequential loss (the theme park tickets) if the holiday is cancelled.

The claim is against the holiday company and the credit card you used to pay for the holiday, not against the supplier of the theme park tickets. 

AztecUK

Sorry. Newby. Incorrect area.
Please delete.

born_again

Nick_C said:

If you paid for the holiday with a credit card (in full or in part) then you can claim for consequential loss (the theme park tickets) if the holiday is cancelled.

The claim is against the holiday company and the credit card you used to pay for the holiday, not against the supplier of the theme park tickets. 

>>I've also purchased tickets via a UK third party supplier to several other theme parks<<
So this is a totally separate purchase. Not in anyway tied to the holiday co.
Any claim is against the debtor on the statement. If that co have provided the service (tickets in this case) they say then S75 does not come into play. Debtor, Creditor link is broken.

phillw

2e0arr said:

Buy insurance now

It's kinda late now because you already know there is a likelihood of covid causing a problem, so it wouldn't be covered.
You should buy the insurance before booking the holiday & only book the holiday if you think nothing is going to prevent you from going.