Will easyjet refund for Corona Virus cancellation or do I need insurance?

Lornsy

I have a trip booked to France mid April. I haven't booked travel insurance yet. As I understand it, if I arrange insurance now, I would be covered as there are no travel restrictions for France yet. Then if the government advice (between me buying insurance and the trip) is not to travel, I'd be covered. We are going to Nice, so not far from Italy. My question is, if the advice is not to travel, would easyjet provide refunds? Is there any point in me booking insurance if it seems likely that travel will be restricted soon? 

Caz3121

If Easyjet cancel the flight they will refund
If they don't cancel the flight then you would be looking to travel insurance 
useful article here including a table re insurance https://www.moneysavingexpert.com/news/2020/02/coronavirus-travel-help-and-your-rights/

ttoli

The time to purchase Travel Insurance is when you made the flight reservation, what did EasyJet say when you asked them about their refund policy ?.  

Lornsy

ttoli said:

The time to purchase Travel Insurance is when you made the flight reservation, what did EasyJet say when you asked them about their refund policy ?.  

I realise its best to purchase then but it's still fine to do it now as far as I'm aware? 

FtbDreaming

I bought insurance when i booked the holiday. However I think the insurance I bought was only for medical cover. Upto now ive only paid £470 for the flights. £120 deposit for hotel but thats refundable. Do i just wait to see if easyjet cancel and refund? If not then i suppose i could use the change flight option. 

Im not overly worried as theres bigger things going on in the world but if theres a possibility of me getting £470 back then id like it at the earliest opportunity. 

leylandsunaddict

FtbDreaming said:

I bought insurance when i booked the holiday. However I think the insurance I bought was only for medical cover. Upto now ive only paid £470 for the flights. £120 deposit for hotel but thats refundable. Do i just wait to see if easyjet cancel and refund? If not then i suppose i could use the change flight option. 

Im not overly worried as theres bigger things going on in the world but if theres a possibility of me getting £470 back then id like it at the earliest opportunity. 

If they cancel the flight you will get a refund. The change option is tricky. No one knows how long this mess is going to last, so when/where do you change it to?

thegreenone

We're booked to fly easyjet to Cyprus on 19 April.  Their website says Cyprus is closed, our (separate) accomm. has been cancelled but the flights haven't been.  The website on Friday said go to Manage Bookings and follow the prompts for a refund.  What prompts?  None.  Yesterday that advice had been removed and only a change option is possible.  I've tried phoning only to be cut off.   I'm hoping they are working in date order (fair enough) but don't want to get too close to departure.

DD265

We're supposed to be flying Liverpool>Belfast International on Saturday, returning Sunday. When I checked a day or two ago, those flights were still running, but I understand that EasyJet are planning to ground most of their fleet on Tuesday (24th March) so I'm waiting to see the outcome of that.

https://www.easyjet.com/en/policy/coronavirus
Covid-19: updates and impacts to our schedule
Following the number of government restrictions and travel advice across our network, we will be grounding the majority of our aircraft from Tuesday 24 March onwards. Although we know this may be disappointing for some customers, we hope that by announcing this now, it will provide more notice and certainty for you all.

I've only seen the change option (and will use it if they don't cancel our flights), but the concern is that we change it to another date only to still be in the same predicament, or we may change it to the 'wrong' date, as we were attending a family party that hasn't yet been rescheduled. If I could be confident on both of those, I'd happily just change the flights, but as it stands I'm hoping they'll cancel and we can have a refund.

J_B

thegreenone said:

We're booked to fly easyjet to Cyprus on 19 April.............

We are booked tomorrow, but once our flight was officially cancelled, I was able to log in (*) and request a refund, although no refund had arrived yet.

I suppose that as it was a return ticket and the homeward flight hasn't yet been cancelled then maybe (?) they will refund the whole package once confirmed??

* = I couldn't log in on PC, kept getting error messages, logged in fine with the app on my phone.

lilyboo2

My partner and I were booked to fly with Easyjet to Basle on 26th March. However, we decided not to go as my partner has an auto-immune condition and was advised to self-isolate for 12 weeks. In the meantime Easyjet has been sending message to say that flights could be changed and a fee would not be charged. We then  decided to change our flights to later on in August thinking we would only pay the difference in fares. However, this doesn't seem to be the case. Easyjet is charging for the original flights (£68.72) and the flights in August ((£86.28), which totals £155.00. This is far more than we wanted to pay. I'm tempted to cancel the flights in August so I could that refunded (less than 24 hour rule). I can't get through to them.  Any advice
Thanks

spiro

Lornsy said:

ttoli said:

The time to purchase Travel Insurance is when you made the flight reservation, what did EasyJet say when you asked them about their refund policy ?.  

I realise its best to purchase then but it's still fine to do it now as far as I'm aware? 

Most new travel insurance policies are not covering CV19.