Overcharged by Plumber

hollydays

This is just a website set up allow any plumber etc to get work https://besttechnicians.co.uk/ It says"Register for free Get paid Share the commission with us" And ahem.. used by by 1000+" Techincians "in UK

hollydays

(The director claims to be a staff accountant for www.diligent.com.) Dritan Murati. It makes trustatrader look good!

paddyandstumpy

pinkshoes said:

paddyandstumpy said:

pinkshoes said:

£400 to unblock a sink which would no doubt need a £4 bottle of drain unblocker, a £2 plunger and perhaps one of those £8 devices to poke down the drain?!?!?!

Is this plumber a member of any trade body? I would certainly be complaining about that!

I would be rather cross with the carer too for phoning an emergency plumber for something so trivial. Are there no more sinks in the house???

Whilst I think the £400 charge is excessive, I don't think it fair to trivialise the cost in that way. 

Don't forget, they called out an emergency plumber, on a Sunday. The call out fee will never be cheap...

The call out fee was £49. No one is disputing this.

It is the £351 charged for a 20 minute poke down the drain, no parts needed that the OP is quite rightfully annoyed about.

£1050/hour is not what I call reasonable!!

Do you honestly think that £351 for a 20 minute job equates to £1050 an hour?! 

Firstly, every plumber I've ever used or dealt with charges per hour or part thereof.

Secondly, I very much doubt he travels from one job to the next with no commute or travel time to allow him to earn £1050 per hour. 

Thirdly, within the price of the job there will be his wage, his travel time, his call out fee (as this was a reactionary job and not planned work), any materials, running costs of the business (insurance, website, phones etc) and profit. He won't 'earn' £400 for the work. 

My point remains. Calling an emergency contractor out on a Sunday will never be cheap. 

Ignore the fact they've badged the £49 as a 'call out' fee and the remainder is the cost of the job, look at the overall cost of the job. Yes that's excessive, but that's why you never see a poor contractor. 

The time for checking the price and due diligence is before asking for the work to be done, not after it's done, and paid.