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Barclaycard application - Incorrect surname
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Neillgb
Posts: 574 Forumite
in Credit cards
I recently received a letter refusing my application for a Barclaycard.
I was not overly concerned as I have recently applied for, and received, 2 other cards for balance transfer purposes so I thought refusal was due to excessive applications.
However, on checking the letter I noticed that it was addressed as if my second name were my surname! Having phoned Barclaycard a rather disinterested customer services said they would 'reconsider' my application. They seemed oblivious to any credit reference problems this might cause me.
I was wondering if anybody else had a similar experience and if so what happened subsequently.
Neill
I was not overly concerned as I have recently applied for, and received, 2 other cards for balance transfer purposes so I thought refusal was due to excessive applications.
However, on checking the letter I noticed that it was addressed as if my second name were my surname! Having phoned Barclaycard a rather disinterested customer services said they would 'reconsider' my application. They seemed oblivious to any credit reference problems this might cause me.
I was wondering if anybody else had a similar experience and if so what happened subsequently.
Neill
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