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Cancelling a holiday booked online

SteveTymms
Posts: 8 Forumite


I booked a holiday online with Virgin Holidays, and paid a deposit. The holiday used BA flights. Out of interest, I wondered how much BA holidays would charge. It was about £1200 less. So, the day after I booked the Virgin holiday, I cancelled it and booked with BA. Virgin said I have to lose the deposit. Even with that lost deposit, I am still over £900 up on the deal.
I thought nothing more of it, until I saw Martins programme on ITV, and he said that buying off the internet gives different protection to buying in a shop. I think he said that you have 14 days to change your mind and return the goods purchased.
Should that have applied to my Virgin deposit as well, even though nothing was physically delivered?
Thanks
Steve Tymms
I thought nothing more of it, until I saw Martins programme on ITV, and he said that buying off the internet gives different protection to buying in a shop. I think he said that you have 14 days to change your mind and return the goods purchased.
Should that have applied to my Virgin deposit as well, even though nothing was physically delivered?
Thanks
Steve Tymms
0
Comments
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No.
There are certain exceptions to the 14 day right of cancellation and one of those is:the supply of accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities, if the contract provides for a specific date or period of performance.http://www.legislation.gov.uk/uksi/2013/3134/regulation/28/made
2 -
Cancellation rights differ for certain categories ... holiday bookings are one of them as they are for a service to be performed at a specif time or period, thus there's no automatic right to cancel within 14 days.0
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And for goodness sake do your research prior to purchase in the future and the stop looking, holiday prices change all the time.
1 -
As above, you have two hopes - one of them is Bob1
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