eBay Spring update change to seller response time

soolinsoolin Forumite, Board Guide
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https://sellercentre.ebay.co.uk/business/news/february-2020/changes-return-window

Change to 3 day response to buyer INR or guarantee requests . “
  • From May 2020, the time that the seller has to respond when a buyer opens a return request or an eBay Money Back Guarantee (eMBG) claim will move from 8 calendar days to 3 business days.”



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