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Item not delivered as promised - What are my rights?
![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
[Deleted User]
Posts: 0 Newbie
Tumble dryer supposed to be delivered today. Took time off work for delivery.
Started to get suspicious when I'd not heard anything. Contacted the company, BOX, who said, yes, it should be delivered today but they're "supplier" sent it out.
Anyway, not today, tomorrow now. Reasons "not their fault its the supplier" and "its because of bad weather".
Sounds like total rubbish to me. Someones dropped the ball here. Its caused me major hassle - I was avail today but not tomorrow.
What are my rights here?
Started to get suspicious when I'd not heard anything. Contacted the company, BOX, who said, yes, it should be delivered today but they're "supplier" sent it out.
Anyway, not today, tomorrow now. Reasons "not their fault its the supplier" and "its because of bad weather".
Sounds like total rubbish to me. Someones dropped the ball here. Its caused me major hassle - I was avail today but not tomorrow.
What are my rights here?
0
Comments
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See the Failed Delivery? Fightback! article on MSE.1
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Avail yourself of the right to cancel .Especially as their is no bad weather in the UK .
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Have you not seen the reports of flooding in many parts of the UK? Think that kind of qualifies as bad weather.JJ_Egan said:Avail yourself of the right to cancel .Especially as their is no bad weather in the UK .Life in the slow lane1 -
OP saysnot their fault its the supplier" and "its because of bad weather".
Sounds like total rubbish to me.
0 -
OP has 'history'.
4 -
He is indeed one of the unluckiest members ever to grace this forum!NCC-1701 said:OP has 'history'.
2 -
There's absolutely no way someone can be as unlucky as the OPs history - reply with caution!1
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