Address verification problem

lancstulip

I’m having trouble registering with Experian as it says it can’t verify my information. I think this is because both my current address and my last address have both appeared differently on different websites. My current address on some won’t even recognise the correct postcode. If I can’t get past this I can’t even begin to check my credit score and rating! Help!

bonkersbanker

contact Experian with current address and make sure all banks and other accounts have your current address to as this could be causing the problems.

Willing2Learn

Have you tried getting your free Experian Statutory Credit Report instead?
https://www.experian.co.uk/consumer/statutory-report.html
You can also see your Experian Report for free via MSE Credit Club. 

What about your other two files.  Are you able to see your Statutory Report from each of them?

lancstulip

Thanks -I’ve tried to join MSE Credit Club and to get my free Experian Statutory report but have the same problem -ithey say they can’t verify my information! 

yksi

Call Experian. I had problems with mine (couldn't get a phone contract as the identity & address check were failing). Experian's online site couldn't link all my info up, I had an account but no score and nobody could verify me, because the addresses weren't identical - the call centre eventually managed to do something to make it dance on their end and the account began responding correctly to identity checks.