Writing to Car insurance company (to reject 1st offer & requesting a higher offer)..How to word?

katesheet
katesheet Posts: 245 Forumite
Part of the Furniture 10 Posts Name Dropper Combo Breaker
edited 25 February 2020 at 12:29PM in Insurance & life assurance
If a car insurance company have offered you a low offer settlement for a collision, and it is known their first offer is low and you can request a higher one, by showing them evidence that the car with same millage, age, etc is worth more  (eg autotrader adverts/ parker etc)

If you show them photos of these images as 'proof' that the car has higher value, and you send these in with a letter/email.. 

then what should the wording of the letter/ email be?  even if in vague sentences, can you give some examples/ pointers please 

Have you written this type of letter to your car insurers in the past, and what did you write?

Any example template letters you can show?  or a quick draft you can show me?

Thanks xx

Comments

  • silvercar
    silvercar Posts: 49,149 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Dear insurer,
    Thank you for your offer of £xx in settlement for my car registration number XXX. I was actually disappointed with this offer as it does not give me sufficient money to buy a car similar to the one I had. I attach copies of autotrader adverts for similar cars that have prices of X, Y & Z. I am therefore looking for a settlement figure nearer to ZZZ. 

    Yours,

    xx
    I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • silvercar said:
    Dear insurer,
    Thank you for your offer of £xx in settlement for my car registration number XXX. I was actually disappointed with this offer as it does not give me sufficient money to buy a car similar to the one I had. I attach copies of autotrader adverts for similar cars that have prices of X, Y & Z. I am therefore looking for a settlement figure nearer to ZZZ. 

    Yours,

    xx
    Thanks xx
    Have you done this yourself for any previous claim ?
  • silvercar
    silvercar Posts: 49,149 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    katesheet said:
    silvercar said:
    Dear insurer,
    Thank you for your offer of £xx in settlement for my car registration number XXX. I was actually disappointed with this offer as it does not give me sufficient money to buy a car similar to the one I had. I attach copies of autotrader adverts for similar cars that have prices of X, Y & Z. I am therefore looking for a settlement figure nearer to ZZZ. 

    Yours,

    xx
    Thanks xx
    Have you done this yourself for any previous claim ?
    No, but a family member has and she used the autotrader ads as a bargaining tool. She also phoned them near the month end and said she wanted to reach agreement so she wanted to speak to someone with the authority to make a deal.
    I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
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