Coronavirus: The latest from MSE
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FOREIGN OFFICE TRAVEL ADVICE * FURLOUGH UPDATE * MORTGAGE LENDING
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Four days before flying to Vietnam Our friend, who was coming too, father passed away suddenly. We couldn’t travel obviously, but as our insurance didn’t cover us as he wasn’t a direct relation our friends tried to appeal to the company to transfer our holiday to later in the year. They won’t, and have just offered us £200 off the next holiday. We’ve lost £7000 between us all. Even their insurers are uncertain if they’re covered as the small print states the insurance should have been purchased within 15 days of the booking. Any suggestions? We’ve appealed to the company (a large reputable one) several times to no avail!