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Regular Savings Accounts: The Best Currently Available List!

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  • liamcov
    liamcov Posts: 646 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    AmityNeon said:

    Frankly I don't understand people coming onto a MSE page and wasting energy saying getting X money more is a waste of time - whilst negatively posting on here seemingly isn't.

    Each to their own I guess.

    They actively monitor a thread. They see a new product announced/discussed. They feel better about their own inaction if they publicly justify why the new product being discussed is not worth it to them (instead of ignoring it, which is usually a much better indication of something not being worth one's time).

    Surely post of the year (so far) :smiley:
  • dlevene
    dlevene Posts: 345 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    My FD regular saver matured today. As suggested on this forum, rather than wait, I sent them a secure message asking for the funds to be transferred immediately, and for a new RS to be opened.

    They complied with the first request but claim the latter isn't possible for a few days. I insisted but they didn't budge.

    How does that square with others experiences? Any advice?
  • dlevene said:
    My FD regular saver matured today. As suggested on this forum, rather than wait, I sent them a secure message asking for the funds to be transferred immediately, and for a new RS to be opened.

    They complied with the first request but claim the latter isn't possible for a few days. I insisted but they didn't budge.

    How does that square with others experiences? Any advice?
    Interesting language.

    Don't the maturity instructions say this is par for the course?

    It's certainly been the same for the last 10+ years with me.

    I'd guess most wait the few days until their matured funds show and then open a new one.

    Much calmer than insisting IMO
  • Wheres_My_Cashback
    Wheres_My_Cashback Posts: 4,394 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 20 January 2024 at 3:32PM
    dlevene said:
    My FD regular saver matured today. As suggested on this forum, rather than wait, I sent them a secure message asking for the funds to be transferred immediately, and for a new RS to be opened.

    They complied with the first request but claim the latter isn't possible for a few days. I insisted but they didn't budge.

    How does that square with others experiences? Any advice?
    Some CS staff are unaware that the closure process can be done manually (not trained to do so) so it's a case of educating them that it is possible even though it's outside the norm. Done it for the past 8-10 years successfully, but some have needed a little gentle coaxing due the uncertainty.
    I'd suggest you may have had more success by using the phone and by not insisting they do it. Many times I've also opened the new one in the same call.
  • AmityNeon
    AmityNeon Posts: 1,085 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    dlevene said:

    My FD regular saver matured today. As suggested on this forum, rather than wait, I sent them a secure message asking for the funds to be transferred immediately, and for a new RS to be opened.

    They complied with the first request but claim the latter isn't possible for a few days. I insisted but they didn't budge.

    How does that square with others experiences? Any advice?

    Do you still see the matured RS in your account listing? When mine matured (also on a Saturday) the account was no longer visible, so I applied for a new RS immediately in-app. Before Sunday morning, the matured balance was automatically transferred to my pre-existing standard FD savings account, which I then manually transferred to my current account, and by the afternoon, the new RS was already open with £300 automatically transferred from my current account. No human interaction required at all, and not a single working day had elapsed.

  • dlevene
    dlevene Posts: 345 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 21 January 2024 at 1:48AM
    I'm not quite sure what people are objecting to - ultimately, it's just about trying to get as much value from these accounts as possible, which is the entire point of this website.

    I gave them a call, and I was firm but very polite. The first person I spoke to knew it could be closed manually but said that the lead times had grown to the point it took longer than the automatic maturing. I wasn't happy with this and it was escalated to the next person, who then agreed to action the closure immediately. She advised it might be overnight before the old account disappeared and I could apply for a new one - this ultimately happened a few hours later.

    All sorted now,  but I do think they'd be better off avoiding the delay (which they are clearly able to do).
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