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Praise - Richer Sounds
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I bought a TV from Richer Sounds and the next day the price dropped £50 for them and all competitors (Curry's, AO). I rang up to enquire about their price promise. The staff were fully aware that within 7 days they will refund the difference, whereas I was expecting a discussion about the terms of price matching. Within minutes I had £50 refunded. Delighted with decision to use them because still have the 6 year guarantee, staff in shop helpful and carrying out goods to car and they seem to have very good business practices, employee owned, living wage etc.