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Al Rayan Bank to switch off online banking next week - MSE News

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colsten Posts: 17,597 Forumite

26 February 2020 at 1:29PM

williamro said:

I could not access my account on recent PC or iPad. The code Al Rayan sent did not work. I phoned them and waited 50 minutes before I was asked to leave a recorded message. I left a message asking them to call me back but have heard nothing. Shocking service.

Please raise a formal complaint. https://www.alrayanbank.co.uk/useful-info-tools/about-us/contact-us/complaints-procedure/customer-complaints-form/

Al Rayan need to feel some of the pain we are all feeling as a result of their action. Formal complaints are black marks for banks.

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