3 Final bill

stragglebod

born_again said:

Can't do a screen grab of my 02 bill.

Date issued

21 February 2020

Billing period

21 January 2020 - 21 February 2020

So while your is in advance. Mine is in arrears.

Is that for the line rental though, or the out of allowance usage? Plusnet for example bill the line rental in advance and additional usage in arrears.

born_again

As it's my own handset & I have unlimited everything. It is the monthly charge.

SnowTiger

born_again said:

Can't do a screen grab of my 02 bill.

Date issued

21 February 2020

Billing period

21 January 2020 - 21 February 2020

So while your is in advance. Mine is in arrears.

Perhaps an old, long-running, contract.

My current (new) O2 contract and (at least) two previous ones billed for 'line rental' in advance.

Not that it makes any difference in OP's case.

OP:  'As the signal is poor at home I decided to move. on 07 January I texted (INFO) to 85075 and I had the response that if I switch today my final bill will be £0. I asked for my PAC code (by texting 65075) and transferred my number to O2. Couple of days later I had a final bill from 3 stating that my account was closed on 08 January and that Iam in credit (67p)...'

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/text-to-switch: 

How to check your contract status

If you’re still in contract with your provider, you might have to pay charges to end your contract early. If you’re not sure whether that’s the case, text ‘INFO’ to 85075 to find this out without requesting a switching code.

OP did that and was given the response that their final bill would be £0.

OFCOM says no double dipping after a PAC has been used:

Avoiding double charges when switching

Sometimes, switching can result in paying your old and new providers at the same time.

Ofcom has banned mobile providers from charging for notice periods that run after the switch date.

I don't understand why folk here are banging on about having to give 30 days' notice and early termination charges when a PAC has been used.

'Ofcom has banned mobile providers from charging for notice periods that run after the switch date' seems pretty clear to me.

OFCOM announced the new rules in December 2017, giving an eighteen month implementation period, saying 'providers must comply by no later than 1 July 2019.'

Perhaps many folk are still unaware of the 'new rules'.

born_again

>>I don't understand why folk here are banging on about having to give 30 days' notice and early termination charges when a PAC has been used.

'Ofcom has banned mobile providers from charging for notice periods that run after the switch date' seems pretty clear to me.

OFCOM announced the new rules in December 2017, giving an eighteen month implementation period, saying 'providers must comply by no later than 1 July 2019.'

Perhaps many folk are still unaware of the 'new rules'.<<

So if you are in a 24 month contract and use PAC after 12 months as you find a cheaper deal.
Are you saying that the losing provider can not charge you early termination charges for the rest of the contract?
As from the link you gave
>>The provider’s reply must also include important information about any early termination charges, outstanding handset costs, or pay-as-you-go credit balances.<<
So the text with the code should include all the charges then. Just does not state if that is the text with the code or a later one.