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Voluntary Termination damage charges

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Can anyone tell me if you can appeal against charges from the finance company and if so has anyone been successful.....being charged for a lots of stuff that I thought would be wear and tear. 

Comments

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Have you checked the BVRLA fair wear and tear guide?
  • As above, check the guidelines - often what people think and what finance companies think are wear and tear varies massively! 
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you don;t think you've gone beyond the guidelines as laid out by the BVRLA then you need to follow the formal complaints procedure and then involve the FOS.
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