Mobility car returned but log book not updated

traceyshaw1972

Hi all I had a mobility car that I returned on 4th march 2019 bit they didn't update the log book and I was took to court in my absence has I moved address due to domestic violence and didnt get the details till it had been in court and charged £811 fine and 6 points I wasn't the keeper at the time the offence took place on 22nd April 2019 and proved this yet the fine still stands has i didnt informed them who was driving at the time i now had to attend court to do a statory declaration on 1st april to clear my name mobility saying they dont need to update the log book till they sell the car but dvla have told me they should have returned it to there name on 4th march when it went back and then again once they sold it where do I stand with taking them court this has caused me distress and cost me money for sitters to care for my disabled son and daughter while in court the mobility place is saying its dvla policy folt but its there folt what can I do and how do I do it please 

HRH_MUngo

I suggest you ask your question on the Disability board, you will get more answers.

born_again

So your mobility car is owned by Motobility the vehicles leased through the Motability Scheme, we are not the 'registered keeper'. The registered keeper is the person whose name is registered with the Driver & Vehicle Licensing Agency in Section 5 of the vehicle's log book or V5C.
So it was your responsibility to send the V5 off. I would guess that is stating sold to trade.
Failure is a up to £1K fine.

poppy12345

born_again said:

So it was your responsibility to send the V5 off. I would guess that is stating sold to trade.
Failure is a up to £1K fine.

With a mobility vehicle the customer doesn't have the V5C (logbook) it remains with motability. I know this because i've very recently collected my 2nd mobility car. This means that it's motabilities responsibility to send the V5 off to DVLA.

OP motability will have proof that you returned the car to the dealer on the date you stated,  speak to the dealer because you will have needed to sign for the car to be returned and they may have proof of this.

born_again

Thanks Poppy. Once again proves google is not always right.

poppy12345

born_again said:

Thanks Poppy. Once again proves google is not always right.

No problem. I didn't actually know this myself until i had my first mobility car 3 years ago and realised there was no log book.

wild666

born_again said:

So your mobility car is owned by Motobility the vehicles leased through the Motability Scheme, we are not the 'registered keeper'. The registered keeper is the person whose name is registered with the Driver & Vehicle Licensing Agency in Section 5 of the vehicle's log book or V5C.
So it was your responsibility to send the V5 off. I would guess that is stating sold to trade.
Failure is a up to £1K fine.

Motability retain the log books on their vehicles the driver of the vehicle doesn't get the document and if they do motability ask for it to be sent to them. It sounds like the new owner hasn't registered the vehicle in their name after it was sold and motability never put their name on the V5 after it was handed back.

poppy12345

wild666 said:

Motability retain the log books on their vehicles the driver of the vehicle doesn't get the document and if they do motability ask for it to be sent to them. It sounds like the new owner hasn't registered the vehicle in their name after it was sold and motability never put their name on the V5 after it was handed back.

This was already answered in post #4 above so hopefully the OP has sorted it now.