Sale excludes returns???

Michael1888Brennan

In the UK is it legal for a store, even when buying online, to say I can't return my purchased clothes because I got them in a sale which says they are "non returnable" due to the sale? 

davidmcn

Not online. Would be legal if it was a purchase instore (assuming we're talking about "change of mind" returns).

shaun_from_Africa

It would be perfectly legal for online stores to say that provided that they are not UK or EU based.
Don't take any notice of ".co.uk"  web addresses as these are often used by non UK based companies.

unholyangel

davidmcn said:

Not online. Would be legal if it was a purchase instore (assuming we're talking about "change of mind" returns).

It would be unlikely to be legal even in store. Not unless it explcitily stated it doesn't affect your rights and then went on to explain what those rights were. Signs that stipulate "no refunds" aren't allowed, neither are ones that state "no refund unless faulty" or even "no refunds, this does not affect your statutory rights". 

But the sign being misleading/illegal under CPRs wouldn't magically create a right to return where one didn't exist (either under law or contract). It would just make the trader guilty of an offence. 

So I guess it all depends on why OP wants to return sale items and whether they were purchased online or in store.