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Amazon - is it a screw up, or is it deliberate?

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  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 20 February 2020 at 7:44PM

    As per my previous post, Amazon had no stock, but 2 items suddenly appeared in stock unexpectedly, apparently mislabelled by the seller.
    Quite fortunate for the seller, as I now have little choice but to return the incorrect items, effectively waiving their need to honour any 'sale price'.  So assuming either Amazon erroneously displayed the item for sale at an incorrect price, or the seller passed the wrong figure to Amazon, the end result is the same. 

    It sounds like this seller no longer has any stock of the particular item you want and other sellers on Amazon (who do) are selling it for a higher price. 

    In any case, neither the original seller nor Amazon are compelled to honour any "sale price" if they no longer  have stock, just as you are not compelled to purchase from yet another third party. 
  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    JReacher1 said:
    The marketplace seller provides the stock to amazon to be stored in their warehouse. If you’ve got the wrong model then I would suspect the marketplace seller mislabelled the products. 
    In that case, I'll move the finger of suspicion from Amazon to the seller.
    As per my previous post, Amazon had no stock, but 2 items suddenly appeared in stock unexpectedly, apparently mislabelled by the seller.
    Quite fortunate for the seller, as I now have little choice but to return the incorrect items, effectively waiving their need to honour any 'sale price'.  So assuming either Amazon erroneously displayed the item for sale at an incorrect price, or the seller passed the wrong figure to Amazon, the end result is the same.


    This is certainly not something the seller would want to do; when they get items returned they are charged a fee by Amazon for this plus if they have too many returns they will be banned from selling anything at all. 
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