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TSB to cut Classic Plus current account interest to 1.5% - MSE News
Morning all, did anyone receive notification directly from TSB about this? I have a paperless account, but no e-document or message informing me of the reduction arrived, so it was a surprise to receive half the expected interest a couple of days ago. My understanding is that banks must notify customers of any proposed change in interest rates in good time.
Yes I did and I’m paperless too. I’m sure they’ve done what they were obliged to do
27/5/17 Mort 64705 BTs 1904031/12/17 Mort 59815 BT 1673007/04/20 Mort 49208 BT 1572128/07/20 Mort 47387 BT 1263414/11/20 Mort 45905 BT 10134 20/05/21 Mort 42335 BT 686811/08/22 Mort 32050 BT 2915Sealed Pot Challenge 16 Number 5
Yes I did and I’m paperless too. I’m sure they’ve done what they were obliged to do
Thanks for your help. How were you notified? Online or by post?
Many thanks
If you went paperless for the Classic Plus Interest then the correspondence will be in your desktop online account under messages which tsb never delete. No letter because you went paperless for correspondence.
Yes I did and I’m paperless too. I’m sure they’ve done what they were obliged to do
Thanks for your help. How were you notified? Online or by post?
Many thanks
If you went paperless for the Classic Plus Interest then the correspondence will be in your desktop online account under messages which tsb never delete. No letter because you went paperless for correspondence.
I am fully paperless. Can't see any messages, just Inbox. In there, I only have statements, no notification about interest rate change. I will not be making a complaint as I'd rather they didn't look at my accounts.
Yes I did and I’m paperless too. I’m sure they’ve done what they were obliged to do
Thanks for your help. How were you notified? Online or by post?
Many thanks
If you went paperless for the Classic Plus Interest then the correspondence will be in your desktop online account under messages which tsb never delete. No letter because you went paperless for correspondence.
I am fully paperless. Can't see any messages, just Inbox. In there, I only have statements, no notification about interest rate change. I will not be making a complaint as I'd rather they didn't look at my accounts.
I received this email on 19th Feb. There are no messages in my online inbox on this issue,
The interest rate is changing on your Plus account.
Hello RG2015,
We wanted to let you know that from 2 May 2020, the interest rate you earn on your Plus account will change from 3% to 1.5% AER. The table below shows how this works.