Does a credit card show as a 'loan account' on PPI claim response?

tipso_calipso

Hi,  After waiting months for a reply because I'd claimed on the last day I have received 3 rejection letters stating a charge for PPI was not made against each account. Each letter notes an account number and refers to the accounts as 'loan account'.  I can only ever remember 1 loan, but the PPI was never charged against that loan, it was charged against my credit card from 2003-2019.  Would the credit card show as a 'loan account' on the rejection letter or should I be waiting for another letter that specifically says it's for the credit card?
Thanks,

[Deleted User]

It could do.  Ask the lender.

[Deleted User]

tipso_calipso said:Each letter notes an account number and refers to the accounts as 'loan account'.  I can only ever remember 1 loan, but the PPI was never charged against that loan, it was charged against my credit card from 2003-2019.  Would the credit card show as a 'loan account' on the rejection letter or should I be waiting for another letter that specifically says it's for the credit card?

Regardless of the seeming confusion between between loan and credit card accounts, the period you are complaining about is very late for PPI to have been applied. Certainly you won't have been paying ANY PPI on your credit card after 2008 which is the year it ceased to be offered by the Banks. 

In addition, PPI on credit cards was only charged when the account had an outstanding balance, so it's possible to have had a PPI policy without actually paying any PPI.  

As above, you should seek clarification directly from your bank as to what specific accounts  the rejection letters refer to..