Holiday cancellation

moonandback

Can I cancel a holiday booking (with a credit card deposit paid), within 24 hours without penalty?  All advice appreciated.

Caz3121

it depends....who was it booked with and do they offer "free 24 hour cancellation"?
if not then any refund would be identified in the terms and conditions agreed to, if it was booked on a "low deposit" you may need to pay the remainder of the deposit

moonandback

Booked with Hoseasons and no it doesn’t state 24 hour cancellation, but we hoped that legally it was possible.  We paid the obligatory full deposit of £400.

born_again

You would need to ask Hoseasons.

powerful_Rogue

moonandback said:

Can I cancel a holiday booking (with a credit card deposit paid), within 24 hours without penalty?  All advice appreciated.

Why not look at their website or booking confirmation? Quick search found this  - Looks like will be the full deposit as cancellation https://www.hoseasons.co.uk/assets/uk-lodges-and-parks-terms.pdf

DoaM

If they resell the OP's booking then they can't hold on to the entire deposit ... they can only charge for any losses caused by the OP's breach of contract. (e.g. admin costs, re-advertising costs, difference in sell price if they had to sell it for less than what OP was paying).

Also, do the T&Cs give Hoseasons the option to cancel a booking without penalty?

DCFC79

moonandback said:

Booked with Hoseasons and no it doesn’t state 24 hour cancellation, but we hoped that legally it was possible.  We paid the obligatory full deposit of £400.

Have you spoken with them as to your options ?

mattyprice4004

Where did this 24 hour nonsense right of cancellation myth originate?

It seems very common these days! 

The_Rainmaker

mattyprice4004 said:

Where did this 24 hour nonsense right of cancellation myth originate?

It seems very common these days! 

Wishful thinking of the molly coddled.

LilElvis

If the reason for your cancellation is covered by your travel insurance policy then you could claim off that.