Are quotes legally binding

I own a small business and have just provided a customer with a quote for some work which he accepted by email, when I went back to him to ask him a couple of questions before I placed his order he said that his wife has now gone to get some other quotes and he will get back to me next week. Can i hold him to the quote that i provided and he accepted? 

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  • [Deleted User]
    [Deleted User] Posts: 4,176 Forumite
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    edited 16 February 2020 at 8:59PM
    stephy24 said:
    I own a small business and have just provided a customer with a quote for some work which he accepted by email, when I went back to him to ask him a couple of questions before I placed his order he said that his wife has now gone to get some other quotes and he will get back to me next week. Can i hold him to the quote that i provided and he accepted? 
    No you can't, a quote isn't a contract 
  • No
    If the work is at his home you must also give him a cooling off period in writing
    If the work is made to measure (such as doors and windows, curtains) then he cannot cancel.

    baldly going on...
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