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Are quotes legally binding
stephy24
Posts: 1 Newbie
I own a small business and have just provided a customer with a quote for some work which he accepted by email, when I went back to him to ask him a couple of questions before I placed his order he said that his wife has now gone to get some other quotes and he will get back to me next week. Can i hold him to the quote that i provided and he accepted?
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Comments
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No you can't, a quote isn't a contractstephy24 said:I own a small business and have just provided a customer with a quote for some work which he accepted by email, when I went back to him to ask him a couple of questions before I placed his order he said that his wife has now gone to get some other quotes and he will get back to me next week. Can i hold him to the quote that i provided and he accepted?0 -
No
If the work is at his home you must also give him a cooling off period in writing
If the work is made to measure (such as doors and windows, curtains) then he cannot cancel.
baldly going on...1
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