The overall Aldi experience

maman

renegadefm said:

Just read thisalmillar said:

renegadefm said:

What annoys me is its customers that keeps Aldi alive, or indeed any business,  so I dont find it out of the way to provide toilets. 

Our local Lidls has customer toilets but they keep costs down. I just dont get what problem Aldi has. 

So shop with your feet. Why do you keep going there? Go to the shop you like.

I already mentioned, I dont have a choice. Its my parents shop of choice and have to take mum there every week. 

Haven't you explained to your mum how important it is that your daughter is only taken to shops that have public toilets? I'm sure if you tell her what you've told us she'll understand the priorities and agree to go elsewhere. 

renegadefm

maman said:

renegadefm said:

Just read thisalmillar said:

renegadefm said:

What annoys me is its customers that keeps Aldi alive, or indeed any business,  so I dont find it out of the way to provide toilets. 

Our local Lidls has customer toilets but they keep costs down. I just dont get what problem Aldi has. 

So shop with your feet. Why do you keep going there? Go to the shop you like.

I already mentioned, I dont have a choice. Its my parents shop of choice and have to take mum there every week. 

Haven't you explained to your mum how important it is that your daughter is only taken to shops that have public toilets? I'm sure if you tell her what you've told us she'll understand the priorities and agree to go elsewhere. 

That aint gonna happen. We once suggested for us to take mum Asda but she refuses and insists on going Aldi. 

maman

renegadefm said:

maman said:

renegadefm said:

Just read thisalmillar said:

renegadefm said:

What annoys me is its customers that keeps Aldi alive, or indeed any business,  so I dont find it out of the way to provide toilets. 

Our local Lidls has customer toilets but they keep costs down. I just dont get what problem Aldi has. 

So shop with your feet. Why do you keep going there? Go to the shop you like.

I already mentioned, I dont have a choice. Its my parents shop of choice and have to take mum there every week. 

Haven't you explained to your mum how important it is that your daughter is only taken to shops that have public toilets? I'm sure if you tell her what you've told us she'll understand the priorities and agree to go elsewhere. 

That aint gonna happen. We once suggested for us to take mum Asda but she refuses and insists on going Aldi. 

That's really difficult for you, torn between your mum and your daughter who needs a toilet at all times. I think your best bet is for just you and your mum to go to Aldi. Hopefully it'll get easier next year when your daughter goes to school. 

p00hsticks

Don't Aldi sell nappies ?

Pollycat

renegadefm said:

Just read thisalmillar said:

renegadefm said:

What annoys me is its customers that keeps Aldi alive, or indeed any business,  so I dont find it out of the way to provide toilets. 

Our local Lidls has customer toilets but they keep costs down. I just dont get what problem Aldi has. 

So shop with your feet. Why do you keep going there? Go to the shop you like.

I already mentioned, I dont have a choice. Its my parents shop of choice and have to take mum there every week. 

OK. You don't have a choice but is it necessary that your partner and 4 year old tag along too?

And as for your link about shoppers threatening to boycott Aldi because of self service tills - it's non news.

If you read the article (from MYLONDON), only 3 Aldi shops in London have self service tills.

And:

We don't yet know if there are plans to roll this out into more stores across the capital, but when news hit Liverpool that the budget supermarket planned to add self-service to four more stores in the city shoppers weren't happy.

So it's just page filling. Sloppy journalism.

I'll bet all those shoppers in Liverpool who said they would boycott Aldi are still shopping there.

And there is positive support for self-service tills in the article.

I'm not sure what your point is?

Pollycat

od244051 said:

renegadefm said:

JGB1955 said:  It's quite acceptable for a 4 year old to have a wee against a car wheel in the car park)..

Are you joking or what? We already had an incident about that. We we're visiting this place once and we couldn't find public toilets, so we had no choice but to let our daughter wee in the corner of a car park, and some woman took a dislike to this and started ranting and raving at us, saying how disgusting it was. The problem is parts of me agreed with her because how does a child hold it in? If they need to go they need to go. But if theres no toilets how do you cope? This country has gone backwards I reckon. 

It really annoys me when councils close a block of public toilets to save £12k a year, I bet some of these councils waste more than that in a day

Do you have a link that actually says it only costs £12k to run a block of public toilets?

I'm quite surprised the cost you quote is so low.

Assuming they are open 08:30 - 17:30 just 5 days a week with 1 staff, that would be 9 hours at £8.21 (2019 NMW for over 25 year olds) = £73.89 per day, £369.45 per week, £19211.40 per annum just on wages alone.

That's before paying employer NI contributions, employer pension contributions and consumables (plus anything else I've not thought about).

And of course, there would be somebody complaining that they were only open 9 hours a day and weren't open at weekends.

comeandgo

Pollycat said:

od244051 said:

renegadefm said:

JGB1955 said:  It's quite acceptable for a 4 year old to have a wee against a car wheel in the car park)..

Are you joking or what? We already had an incident about that. We we're visiting this place once and we couldn't find public toilets, so we had no choice but to let our daughter wee in the corner of a car park, and some woman took a dislike to this and started ranting and raving at us, saying how disgusting it was. The problem is parts of me agreed with her because how does a child hold it in? If they need to go they need to go. But if theres no toilets how do you cope? This country has gone backwards I reckon. 

It really annoys me when councils close a block of public toilets to save £12k a year, I bet some of these councils waste more than that in a day

Do you have a link that actually says it only costs £12k to run a block of public toilets?

I'm quite surprised the cost you quote is so low.

Assuming they are open 08:30 - 17:30 just 5 days a week with 1 staff, that would be 9 hours at £8.21 (2019 NMW for over 25 year olds) = £73.89 per day, £369.45 per week, £19211.40 per annum just on wages alone.

That's before paying employer NI contributions, employer pension contributions and consumables (plus anything else I've not thought about).

And of course, there would be somebody complaining that they were only open 9 hours a day and weren't open at weekends.

You have staff in toilets?  We don't have that luxury in the toilets that are still open.  

buglawton

renegadefm said:

Pollycat said

Of course it's a sign they want customers in and out quickly.

Why would anyone want to 'linger long' in a supermarket?

It's not an amusement park or a zoo.

Trust me I cant stand shopping or supermarkets,  I dont want to be in them longer than I got to. 
But like I explained,  me and my partner takes my mum there each week,  and she's 86 and goes around very slowly, by which time my daughter who is only 4, very often asks to use the toilet. So we have no option but to ask to use the staff toilets. I dont see what else we can do. We dont want her to wet herself. I just find the whole Aldi experience rushed,  especially at the check outs. You simply cant rush the elderly,  and customers are spending their money at the end of the day and there should be more empathy towards them. 
Having toilets or not shouldn't affect overall shopping costs anyway. They still make their fat profits each year. 

Aldi's management should have a think about this policy regarding loos. So much of its advertising implies how the family benefits from shopping in its stores. And families are the biggest target market.

Pollycat

comeandgo said:

Pollycat said:

od244051 said:

renegadefm said:

JGB1955 said:  It's quite acceptable for a 4 year old to have a wee against a car wheel in the car park)..

Are you joking or what? We already had an incident about that. We we're visiting this place once and we couldn't find public toilets, so we had no choice but to let our daughter wee in the corner of a car park, and some woman took a dislike to this and started ranting and raving at us, saying how disgusting it was. The problem is parts of me agreed with her because how does a child hold it in? If they need to go they need to go. But if theres no toilets how do you cope? This country has gone backwards I reckon. 

It really annoys me when councils close a block of public toilets to save £12k a year, I bet some of these councils waste more than that in a day

Do you have a link that actually says it only costs £12k to run a block of public toilets?

I'm quite surprised the cost you quote is so low.

Assuming they are open 08:30 - 17:30 just 5 days a week with 1 staff, that would be 9 hours at £8.21 (2019 NMW for over 25 year olds) = £73.89 per day, £369.45 per week, £19211.40 per annum just on wages alone.

That's before paying employer NI contributions, employer pension contributions and consumables (plus anything else I've not thought about).

And of course, there would be somebody complaining that they were only open 9 hours a day and weren't open at weekends.

You have staff in toilets?  We don't have that luxury in the toilets that are still open.  

Yes, we do.

That's why I queried the £12k per annum comment.

Pollycat

buglawton said:

renegadefm said:

Pollycat said

Of course it's a sign they want customers in and out quickly.

Why would anyone want to 'linger long' in a supermarket?

It's not an amusement park or a zoo.

Trust me I cant stand shopping or supermarkets,  I dont want to be in them longer than I got to. 
But like I explained,  me and my partner takes my mum there each week,  and she's 86 and goes around very slowly, by which time my daughter who is only 4, very often asks to use the toilet. So we have no option but to ask to use the staff toilets. I dont see what else we can do. We dont want her to wet herself. I just find the whole Aldi experience rushed,  especially at the check outs. You simply cant rush the elderly,  and customers are spending their money at the end of the day and there should be more empathy towards them. 
Having toilets or not shouldn't affect overall shopping costs anyway. They still make their fat profits each year. 

Aldi's management should have a think about this policy regarding loos. So much of its advertising implies how the family benefits from shopping in its stores. And families are the biggest target market.

Does it really imply 'shopping in its stores'?

As in the whole family - Mum, Dad, Granny and 4 year old - all trooping round a supermarket?