The overall Aldi experience

renegadefm

Coincidentally just seen this in my news feed 
https://www.manchestereveningnews.co.uk/news/uk-news/aldi-self-service-checkout-system-17727156

Pollycat

Nick_C said:

Our local Aldi has just introduced self checkout tills, which I like as I don't feel under pressure to pack quickly.  The self check out tills are much slower than the staffed tills though (although not as slow as the one's in LIDL, which are barely fit for purpose).

Apart from that, I like Aldi. The quality is good, it's really quick to shop there, and the checkout queues are usually short.  And its cheap of course.  Although the main supermarkets are still worth visiting if you have Money Off Coupons and buy their special offers.  I'll be shopping at Tesco on Friday with a 19% discount, which makes them cheaper than Aldi for a lot of things.

Although I know a lot of people don't like self-service tills as it takes away staff jobs but I like them too.

None in my local Aldi but I do use them in Tesco.

It means I can pack at leisure.

I would use them in Aldi if they had them.

Pollycat

maman said:

Loads of places don't have public toilets such as Iceland or B&M or any of the smaller supermarkets like the 'local' Tesco, Sainsburys, Coop etc. or even my local Waitrose. 
I don't think Aldi is for you renegadefm. I suggest that you go to one of the larger, mainstream supermarkets. You'll have your toilet and a checkout person who's not very busy but you'll be paying for the convenience (excuse the pun).

I agree with this ^^^^.

I'm not sure why the OP is complaining about not being able to use staff toilets in Aldi.

comeandgo

There is no need for a shop to allow customers to use the toilets, we just get used to the likes of Tesco providing this service, which we pay for in more expensive groceries.  

Pollycat

renegadefm said:

Coincidentally just seen this in my news feed 
https://www.manchestereveningnews.co.uk/news/uk-news/aldi-self-service-checkout-system-17727156

All that shows is that you can't please all of the people all of the time.

Don't like tills opening and closing.

Don't like items being passed through too quickly.

Don't like self-service tills.

As for this:

One user said: "At last, hate having to queue when you only have a few bits."

I've never been in Aldi with just a few bits (maybe 3 or 4 items) without someone in front of me in the queue inviting me to go through first.

And even though I only ever have a basket (never trolley) full of stuff (quite often over-flowing though), if someone behind me only has a few items, I let them go through before me.

I can't see how so many people find it so hard to go shopping.

Nick_C

renegadefm said:

Coincidentally just seen this in my news feed 
https://www.manchestereveningnews.co.uk/news/uk-news/aldi-self-service-checkout-system-17727156

Luddites.

If people really cared about this then self service would never have taken off, and Sainsbury's would still have individual counters with staff serving you (as they did in London as late as the 70s - I remember Streatham Hill going self service).

Yes, self service has gone a step further.  (I love scan as you shop, because I can spend as close as possible to the value of my "money off" coupon, and maximise the percentage discount.)  But employment in the UK is at record high levels. 

renegadefm

Pollycat said

I'm not sure why the OP is complaining about not being able to use staff toilets in Aldi.

Its so that our daughter doesnt wee herself. How is that hygienic to have children wetting themselves where there is food. 
Our Aldi is the only supermarket I know that doesnt have proper toilets. 
Its silly really because toilets are there, all they have to do is change the sign on the door and open them to the customers. The thing is the staff allow us to take our daughter there albeit reluctantly,  and they always have a little moan by saying these are staff toilets only really,  but its like we always say what would you rather have a child weeing on the floor?  

Nick_C

That post says more about your parenting skills than it does about Aldi!

Pollycat

renegadefm said:

Pollycat said

I'm not sure why the OP is complaining about not being able to use staff toilets in Aldi.

Its so that our daughter doesnt wee herself. How is that hygienic to have children wetting themselves where there is food. 
Our Aldi is the only supermarket I know that doesnt have proper toilets. 
Its silly really because toilets are there, all they have to do is change the sign on the door and open them to the customers. The thing is the staff allow us to take our daughter there albeit reluctantly,  and they always have a little moan by saying these are staff toilets only really,  but its like we always say what would you rather have a child weeing on the floor?  

But they are staff toilets. Not for the general public.

Supermarkets are not obliged to provide customer toilets so you should not expect to use staff-designated toilets.

It's not silly at all to keep toilets fro staff use only.

To open them up to customers would mean they are used much more often and will need to be maintained on a regular basis - checks, cleaning, replenishing hand-wash & loo rolls.

So either more staff (who do you think will pay for that? It won't be Aldi) or less staff stocking shelves or on tills whilst they are servicing the toilets you think should be provided..

Which will just give some people more opportunity to complain.

So, it comes down to the fact that Aldi do allow your daughter to use the toilets.

You just don't like them having a 'little moan' about customers using staff-designated toilets.

renegadefm said:

Surely this is another sign they just want you in to spend your money quickly and leave. They don't want customers to linger long. Even the car park is limited to an hour. But I have witnessed some elderly people who might take at least an hour and get close to breaching the parking rules.
I just dont get Aldi at all 

Of course it's a sign they want customers in and out quickly.

Why would anyone want to 'linger long' in a supermarket?

It's not an amusement park or a zoo.

43722

My local Aldi has self-checkout tills, which I use if i only have a basket. Always supervised,and help is always available. Quick and easy process, especially with their multiple barcoding of products.