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how do you recover a claim submitted online?
gillppi
Posts: 1 Newbie
Hi everyone, about 1 week before the deadline I submitted a PPI claim via the Santander on line claim forum for Dot P store card insurance. I received no notification, they are now claiming not have a record of it, despite a chase 8 weeks after the claim, and today! I don't know how to prove my original claim? There was a phone call made the week before the claim to Dot P's who advised me to contact Santander, that was on or around the 3rd week in August, would they still have a recording?
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Comments
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I'm afraid no one here knows either.gillppi said: I don't know how to prove my original claim?
The call you refer to is not evidence that you then went on to submit a complaint, even if you were to somehow obtain a transcript of that conversation.Sorry.0 -
Did you take any screenshots, did you email a copy to yourself?
Non me fac calcitrare tuum culi0
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