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Borrow my doggy refund

Has anyone had a refund. I signed up last year and never used this service. Forgot all about it as it wasn't for me. Auto renewal was taken without my knowledge. 

Comments

  • KxMx
    KxMx Posts: 11,358 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 11 February 2020 at 9:37AM
    You should ask, especially as you've not used your subscription, but the auto renewal aspect is mentioned at sign up for the paid membership. Which you would have consented to when you made your payment. 
  • Mrs_Z
    Mrs_Z Posts: 1,130 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Hi,
    Just a message to the OP.  I'm not sure if you can get a refund but having read your message, I went to the web-site and found that you can cancel the auto-renew option on your account.  Like you, I did not realise that I had been set up for this. I signed up for the membership back in September, thinking it was for a year only. Luckily I've managed to untick it now.  Very cheeky of the company.
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