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New Santander online authentication causing concern?
nat_p
Posts: 2 Newbie
Santander have uplifted their online banking site and the login authentication is simplified. They have dropped one of the validation criteria ie password and now I can login just with my user id and hard fixed length PIN code - 5 digits (which is valid for telephone banking as well). Very simple and seems to be in conflict with the Strong customer authentication (SCA) FCA requirements of multi factor authentication? I have logged in security concern, which I believe is serious vulnerability issue. The response time is 2-3 days which is hardly reassuring ....
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Comments
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Topic has been discussed in the Budgeting & Bank Accounts forum in thread https://forums.moneysavingexpert.com/discussion/6098165/is-the-new-santander-login-secure/p11
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Thank you @Notepad_Phil. Mixed opinions in the referred thread. As one user is commenting it would be the customers' judgement from there to decide if they trust Santander and keep their money with the bank.0
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