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Hudl 2 problems

gt568
Posts: 2,535 Forumite


in Techie Stuff
My 9yo has a hudl2 that appears to have stopped working....it won't switch on.
The charging lead works, it will charge other items.
I thought it might be the charging port, but when plugged in the hudl feels like it is getting warm, ie charging.
Any ideas?
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Comments
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Loose connector .Charging lead faultyOr USB port dirty would be my first steps .1
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Does the red light come on when it is (maybe) charging and getting warm? If so does it eventually go green?
It may also be worth trying a soft reset, explained at the bottom of this article....
https://hudl2.jellypie.co.uk/hudl-2-troubleshooting/
If that doesn't work you could try the hard reset (first part of the article) but that will also erase your data.1 -
My OH's Hudl had the problem repeatedly and I used to cure it with soft resets. Eventually, I bought her a new tablet (a Samsung), since when the Hudl has worked perfectly
. So the remedy is - get the Hudl some competition and it might behave itself.
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Undervalued said:Does the red light come on when it is (maybe) charging and getting warm? If so does it eventually go green?
It may also be worth trying a soft reset, explained at the bottom of this article....
https://hudl2.jellypie.co.uk/hudl-2-troubleshooting/
If that doesn't work you could try the hard reset (first part of the article) but that will also erase your data.
No red light. tried both resets, no joy.
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Changed the charging port - no joy.Is it worth replacing the battery or give up and buy a different tablet?{Signature removed by Forum Team}0
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Regarding my Hudl 2: I have installed the 'Virgin TV Go' app. When I try to watch TV on my Hudl2, I get the message 'your Wifi is weak and cannot run this app'. I also have a smartphone (also Android), and this will show the Virgin TV Go with no problems, using the same router. Is there something that I can do to rectify this?
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Check your wifi signal/ settings .
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It is only recently that I have had this issue. It worked fine for ages, and then suddenly stopped performing correctly for no apparent reason.0
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Backup data and factory reset .
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A cheap replacement is the Amazon Fire tablet 8 inch. I bit of fiddling and you can have all the Google Play apps on it. Or just use Amazons apps where the parental controls are good.
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