Housing association

AdrianC

If you can document the window issues, and your attempts to get them to fix them, then I can't see the damage arising from damp from the windows being enforceable.

But the cupboard doors... Removing them isn't the issue. You could have stored them and put them back on. But you disposed of them, right? Still, some cupboard doors aren't going to be expensive.

What costs have they given, and how are they broken down?

Norman_Castle

midnightjasmine13 said:

 Not withholding the fact that I have reported this issue many times and actually begged for help. I've done so much to better my living conditions for my health and yet I'm living around mould
 

What did the HA say caused the damp?

Do residents in the same building have the same problem?

Its not clear when you are moving out. If the HA failed to do necessary repairs you should have contacted environmental health. Possibly too late now but no reason not to call them to ask if they can help.

[Deleted User]

I'm sorry I can't be of more help.  The only thing I can suggest is getting the windows privately surveyed and getting a report to present to the housing association to show its a defect in the property rather than you that has caused the damage but this will take time and not end the arguments with the HA.  So, I would call Shelter for advice initially on what  steps to take to deal with the housing association.., and, yes, get your MP involved. 

I am afraid, in my experience, in order to get out of repair responsibilities, social housing will always try to blame damp problems on a tenant's lifestyle which is not always the case.  Even when other tenants in the same building have the same problems.

However, in order to avoid claims for costs of reinstalling the cupboard doors it will probably be cheaper for you to replace them  yourself. Social Housing repair costs are always very very expensive.  Far cheaper to do it yourself.  I am afraid you will be responsible for that.