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Amazon Prime

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Ruthykin
Ruthykin Posts: 1 Newbie
edited 27 August 2020 at 11:04PM in Consumer rights
An email has appeared in my junk mail, saying that Amazon are automatically taking a year’s subscription from me. I accidentally clicked on Prime last year and cancelled it on their website when I realised. When I now try to cancel it, they want all my credit card details. Is this a scam and how do I stop Amazon taking my money...?
Thanks

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  • spadoosh
    spadoosh Posts: 8,732 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Ring this number: 0800 279 7234 its amazon customer services. 
    They should be able to tell you if its a genuine email after checking your personal details. Do not click any links through the email. Do not enter your card details. If youre doing that, make sure that you go to the amazon website directly (as in type www.amazon.co. uk in the search bar)
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