Amazon Prime 7 February at 4:19PM in Auto-enrolment 1 reply 123 views

Ruthykin

An email has appeared in my junk mail, saying that Amazon are automatically taking a year’s subscription from me. I accidentally clicked on Prime last year and cancelled it on their website when I realised. When I now try to cancel it, they want all my credit card details. Is this a scam and how do I stop Amazon taking my money...?
Thanks

spadoosh

Ring this number: 0800 279 7234 its amazon customer services. 
They should be able to tell you if its a genuine email after checking your personal details. Do not click any links through the email. Do not enter your card details. If youre doing that, make sure that you go to the amazon website directly (as in type www.amazon.co. uk in the search bar)