We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Amazon Prime

Options
Ruthykin
Ruthykin Posts: 1 Newbie
edited 27 August 2020 at 11:04PM in Consumer rights
An email has appeared in my junk mail, saying that Amazon are automatically taking a year’s subscription from me. I accidentally clicked on Prime last year and cancelled it on their website when I realised. When I now try to cancel it, they want all my credit card details. Is this a scam and how do I stop Amazon taking my money...?
Thanks

Comments

  • spadoosh
    spadoosh Posts: 8,732 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Ring this number: 0800 279 7234 its amazon customer services. 
    They should be able to tell you if its a genuine email after checking your personal details. Do not click any links through the email. Do not enter your card details. If youre doing that, make sure that you go to the amazon website directly (as in type www.amazon.co. uk in the search bar)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.