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Changing Bank accounts

Hi,

Just a quick question, I have just used the switch service to change from Lloyds to First Direct, and have a quick question about bills. Will all existing DD's be changed to the First Direct account (Including Wage, Mortgage etc) also, I am changing suppliers of Elec and Gas to E-on to be completed on the 20th Feb will this also be changed or will I have to contact them?

Any advice is appreciated if anyone else has done the same.

Regards

Comments

  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 6 February 2020 at 12:03PM
    Everything should be automatic. According to the switch guarantee:

    "We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary)."

    and

    "If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure."

    https://www.currentaccountswitch.co.uk/SiteCollectionDocuments/CurrentAccountSwitchGuarantee.pdf
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

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  • born_again
    born_again Posts: 23,755 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    jimbo2108 wrote: »
    I am changing suppliers of Elec and Gas to E-on to be completed on the 20th Feb will this also be changed or will I have to contact them?

    Any advice is appreciated if anyone else has done the same.

    Regards

    Might put a bit of a spanner in the DD works.
    Just check that the DD's are set up before you switch on old acc. If not you will need to advise E-on with the new acc details.
    Life in the slow lane
  • badger09
    badger09 Posts: 11,811 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    jimbo2108 wrote: »
    Hi,

    Just a quick question, I have just used the switch service to change from Lloyds to First Direct, and have a quick question about bills. Will all existing DD's be changed to the First Direct account (Including Wage, Mortgage etc) also, I am changing suppliers of Elec and Gas to E-on to be completed on the 20th Feb will this also be changed or will I have to contact them?

    Any advice is appreciated if anyone else has done the same.

    Regards

    Existing DDs will be switched as will incoming payments, however, it makes sense to inform your employer.

    When does the switch complete or has it already completed?

    Which account have you told EON to take DDs from?
  • Hi,
    E-on is due to be switched on the 20th Feb, not sure about First direct I tried to call them but they have nothing on file as on yet? I have told E-On to take DDs from my Lloyds account
  • colsten
    colsten Posts: 17,596 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    First Direct will only move DDs that existed on your Lloyds account on the day of the switch.  So it depends on whether your E-On DD had already been recorded at Lloyds. If not, you need to give E-On your new sort code and account number. You might be able to do this  in your E-On account online
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    edited 7 February 2020 at 3:27PM
    jimbo2108 said:
    Hi,

    Just a quick question, I have just used the switch service to change from Lloyds to First Direct, and have a quick question about bills. Will all existing DD's be changed to the First Direct account (Including Wage, Mortgage etc) also, I am changing suppliers of Elec and Gas to E-on to be completed on the 20th Feb will this also be changed or will I have to contact them?

    Any advice is appreciated if anyone else has done the same.

    Regards

    jimbo2108 said:
    Hi,
    E-on is due to be switched on the 20th Feb, not sure about First direct I tried to call them but they have nothing on file as on yet? I have told E-On to take DDs from my Lloyds account
    Hello jimbo2108 and just to be on the safe side, please contact us once the switch has gone through on 20 February to check we've the right bank details.
    If you've an online account, you can check through there and make changes if needed. This is through the 'manage your details' tile on the landing page.
    Hope this is useful jimbo2108. Please let me know if you need any more information as happy to help.
    Malc

    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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