We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Using TSB visa online - OTP on landline?
codetown2
Posts: 21 Forumite
Hello,
I wanted to top-up my ISA and decided to use my TSB (VISA) debit card.
After selecting the amount I was presented a window managed by VISA summarising the details and telling me I had to insert an OTP (one time password) to get the operation approved.
I selected my landline and waited and waited, but nothing happened and the operation at the end timed out.
(I was expected an automated call with the code).
Can anyone using he TSB Visa tell me if the automated message to your home landline should happen and this was a simple technical hiccup (or is the option not working anymore)?
I wanted to top-up my ISA and decided to use my TSB (VISA) debit card.
After selecting the amount I was presented a window managed by VISA summarising the details and telling me I had to insert an OTP (one time password) to get the operation approved.
I selected my landline and waited and waited, but nothing happened and the operation at the end timed out.
(I was expected an automated call with the code).
Can anyone using he TSB Visa tell me if the automated message to your home landline should happen and this was a simple technical hiccup (or is the option not working anymore)?
0
Comments
-
I've not experienced this before, but do you have BT call guardian set up?
It may have been blocked as a potential cold-caller?0 -
I've had the same problem before with TSB, they seem unable to send the code to landlines although other banks manage it.Tall, dark & handsome. Well two out of three ain't bad.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.1K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.1K Work, Benefits & Business
- 603.8K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards