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Landlord is converting to PAYG

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renegadefm
renegadefm Posts: 1,303 Forumite
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Hi, posting this for a friend as they need to see where they stand.

Basically their landlord is changing the meter from a direct debt way of paying which the tennant is happy with, to a pay as you go complete with new smart meter.

I dont know why they are doing this as they are not behind on paying bills or anything, and PAYG is more expencive to the tennant. Plus they now will have a settlement fee of £275. And dont have that kind of money spare.

What rights does tennants have to prevent this going ahead?

I can only assume the landlord thinks its easier to sort out when exchanging tennents each time.

Comments

  • m0bov
    m0bov Posts: 2,709 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What does the tenancy say?
  • in whose name is the energy account?
    A kind word lasts a minute, a skelped erse is sair for a day.
  • Why would the tenant have to pay £275 when they are not the cause of the change?
  • Swipe
    Swipe Posts: 5,624 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I'd give the landlord an ultimatum, the credit meter stays, or I go
  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If the tenant is paying the energy company directly, how can a third party change the contracted tariff unilaterally and order chargeable work? :huh:
  • MWT
    MWT Posts: 10,273 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    renegadefm wrote: »
    I dont know why they are doing this as they are not behind on paying bills or anything, and PAYG is more expencive to the tennant. Plus they now will have a settlement fee of £275. And dont have that kind of money spare.


    Too much missing information, but just to pick up on that 'settlement fee' - just because they have been paying the DD doesn't mean that what they pay has covered what they have used...


    Is this settlement fee actually the difference between the actual usage on the meter and the DD amounts that have been paid to date?


    The rest of this is all just odd as others have pointed out, does your friend pay the landlord at the moment or the energy supplier direct?
  • Smart_Energy_GB
    Smart_Energy_GB Posts: 14 Organisation Representative
    Second Anniversary
    renegadefm wrote: »
    Hi, posting this for a friend as they need to see where they stand.

    Basically their landlord is changing the meter from a direct debt way of paying which the tennant is happy with, to a pay as you go complete with new smart meter.

    I dont know why they are doing this as they are not behind on paying bills or anything, and PAYG is more expencive to the tennant. Plus they now will have a settlement fee of £275. And dont have that kind of money spare.

    What rights does tennants have to prevent this going ahead?

    I can only assume the landlord thinks its easier to sort out when exchanging tennents each time.

    Hi there,

    It's up to the individual who pays the bill to decide which meter they'd like to have. If it's the landlord who's paying the bill, then they can choose to change it, however if your friend is responsible for paying energy bills, then it's up to them.

    Hope this helps.

    Kind Regards,
    Smart Energy GB
    Verified Company
    I am a verified representative of Smart Energy GB. MSE has given permission for me to post in response to queries about the company so that I can help solve issues. You can see my name on the Verified Companies list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
  • renegadefm
    renegadefm Posts: 1,303 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I will ask them, but as far as I know the Tennant pays the bills and is in their name which explains why the settlement fee falls to them.

    I still dont know why the landlord wants to change it to a prepayment meter as its not like its a flat or anything, its a seni detached 2 bedroom house. But I assume the landlord is doing it so its less complicated each time there is a tennacy change, for example no settlement fees each time. But it forces the tennants to pay for more expencive electricity which is wrong in my opinion.
  • MWT
    MWT Posts: 10,273 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    If the account is in the name of the tenant then the landlord can't change the meters as already mentioned several times.


    There isn't a lot more advice that can be given without specific confirmation of the basic details.


    Whatever motives the landlord may or may not have are not relevant, unless the account is actually in the landlords name...
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