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Scottish power - increase DD

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  • dinora
    dinora Posts: 22 Forumite
    10 Posts Name Dropper
    edited 11 March 2020 at 9:47AM
               
  • veejay43
    veejay43 Posts: 60 Forumite
    Fifth Anniversary 10 Posts
    If they thought i was not paying enough during the winter months why wait until now to bump my DD up,it could have been sorted if they had let me know earlier that they thought my usage was more than i was paying for
    I have also asked the Housing association to check my thermostat, as my heating even in the freezing weather is not kicking in until i put  it at least to 20 dg
    I have in the past been able to leave it at 15 and the heating has come on
    Maybe it's the thermostat at fault,i don;t know
    I do think the monthly DD was set too low though to start with, but the readings from my previous supplier were given to them,so proved what i had normally used in the past
    My worry is that i will now have a bad credit rating as a bad payer,and at the moment it is good
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    veejay43 said:
    If they thought i was not paying enough during the winter months why wait until now to bump my DD up,it could have been sorted if they had let me know earlier that they thought my usage was more than i was paying for
    I have also asked the Housing association to check my thermostat, as my heating even in the freezing weather is not kicking in until i put  it at least to 20 dg
    I have in the past been able to leave it at 15 and the heating has come on
    Maybe it's the thermostat at fault,i don;t know
    I do think the monthly DD was set too low though to start with, but the readings from my previous supplier were given to them,so proved what i had normally used in the past
    My worry is that i will now have a bad credit rating as a bad payer,and at the moment it is good
    20degrees is too warm 
    You want the heating to kick in at about16 degrees
    So your home stays at about that temperature 
  • RelievedSheff
    RelievedSheff Posts: 12,691 Forumite
    10,000 Posts Sixth Anniversary Name Dropper Photogenic
    veejay43 said:
    If they thought i was not paying enough during the winter months why wait until now to bump my DD up,it could have been sorted if they had let me know earlier that they thought my usage was more than i was paying for
    I have also asked the Housing association to check my thermostat, as my heating even in the freezing weather is not kicking in until i put  it at least to 20 dg
    I have in the past been able to leave it at 15 and the heating has come on
    Maybe it's the thermostat at fault,i don;t know
    I do think the monthly DD was set too low though to start with, but the readings from my previous supplier were given to them,so proved what i had normally used in the past
    My worry is that i will now have a bad credit rating as a bad payer,and at the moment it is good
    Energy companies usually review direct debits twice a year. I guess your review is end of February beginning of March.

    The thermostat will only come on when the temperature drops below a certain temperature. It has been mild this winter which is probably why your thermostat isn't kicking in as much as previous colder winters. If it is 20 degrees in the house and you have it set to 20 then it won't come on. At the moment with the milder weather our heating is only coming on for ten minutes in the morning, it isn't coming on in the evening at all.

    You will not get a bad credit rating provided you keep making your payments. Ring your supplier and discuss your options but they will want you to pay down any debt owing usually over a 12 month period.
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