Can a mobile operator cancel my phone contract if my other one (with them) is in a DRO?

MrHappySad

Hi All,

As well as several other debts I now have a CCJ for rent against my name and I've been to see the local Citizens Advice who are going to do an experian credit report on me and see if I'm eligible for a DRO as it seems like the only feasible option for me due to mental ill health.

I have two phone contracts in my name at the moment with the same provider, one that I use and one I took out for a family member that is close to being terminated. I'm going to include the family member's contract in any potential DRO but should I include my own contract in it as well? I'm asking because the network operator may ask how I'm able to afford my own contract if I default on the other, no?

Can the network operator cancel my contract mid-way through because of a DRO?

The network operator is Three.

Any help is appreciated

sourcrates

Network operator will not be interested as long as the bill is paid, they won’t be asking any questions.

MrLolly

From my knowledge the only providers that WOULD do this is EE and vodafone. Because EE and Vodafone list all the lines under one account, whereas O2 and three keep them as separate accounts.

I know this because I am shortly going to be entering into a dmp or dro myself and I had multiple phone contracts. I asked the specific question.

But yes, with three I think you’ll be fine.