Electronic Warranty/ Amazon

Saffypig

I bought a bluetooth transmitter for the car last July. It's just physically broken, so cannot be used.
I bought it via Amazon, but a third party seller. Contacted them today and they said sorry, only 30 days refund or replace.
I thought electronic items had at least a one year warranty under EU law?

Please can someone advise, as i don't really think it's acceptable, that something can work for 6 months, then you have to just replace it or am i being optimistic.
Do i have any recourse or just have to accept that I've had 6 months use, so buy another.
TIA

Carrot007

Yes you do.


No amazon will not help you.


It's going to cost more than buying a decent one.


My recomendation.


I have been using this for ages https://smile.amazon.co.uk/gp/product/B00O8GASEA/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1


I previously had this and it was a pile of crap https://smile.amazon.co.uk/gp/product/B00KON1JIA/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1


(get the good one!)


Feel free to take them to court though, however despite using amazon UK I suspect they are not UK based and will care little. Only use reputable suppliers on amazon. Amazon will only help in the first 30 days.

JJ_Egan

Broken as in damaged ??Then neither the seller nor Amazon are responsible .



( I thought electronic items had at least a one year warranty under EU law?)


Not in the UK law book .

BoGoF

How much was it?

After 6 months onus is on you to show it's an inherent fault.

Saffypig

Thnx so much, i will get your recommendation