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Royal Mail "Track and Trace"

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What is the point of Royal Mail "Track and Trace" ?
It only works AFTER an attempted delivery ......!

Comments

  • molerat
    molerat Posts: 34,492 Forumite
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    50Twuncle wrote: »
    What is the point of Royal Mail "Track and Trace" ?
    It only works AFTER an attempted delivery ......!
    Only if you don't use a fully tracked service. Many services that previously had no form of tracking unless paid for now have delivery confirmation FOC.
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'm expecting a parcel tomorrow and I've already had an email yesterday to say the parcel was on its way to RM (awaiting collection from the seller), and another early hours this morning showing that it's in the RM network and will be due for delivery to me between 9:30 and 1:30 tomorrow, I can track the last mail centre it was in and will know when it gets to my local mail centre and then to my local sorting office.

    When the tracked service is used it really is a good tracking service, it's when things are just sent signed for or delivery scan only that it is not tracked at every stage and only shows when delivery is attempted, still better than no record at all like with normal first and second class but not as good as fully tracked.
  • Undervalued
    Undervalued Posts: 9,544 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    50Twuncle wrote: »
    What is the point of Royal Mail "Track and Trace" ?
    It only works AFTER an attempted delivery ......!

    It is for the sender's benefit who otherwise wouldn't know if the item had been delivered (or attempted).

    It is not intended to enable the recipient to find out when it is likely to be delivered.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    50Twuncle wrote: »
    What is the point of Royal Mail "Track and Trace" ?
    It only works AFTER an attempted delivery ......!
    Depends what service you used. Signed For, for example isn't a tracked service, you only get information when the delivery has been made.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    50Twuncle wrote: »
    What is the point of Royal Mail "Track and Trace" ?
    It only works AFTER an attempted delivery ......!

    Whats the point of whining about something you dont grasp?
  • Fosterdog wrote: »
    I'm expecting a parcel tomorrow and I've already had an email yesterday to say the parcel was on its way to RM (awaiting collection from the seller), and another early hours this morning showing that it's in the RM network and will be due for delivery to me between 9:30 and 1:30 tomorrow, I can track the last mail centre it was in and will know when it gets to my local mail centre and then to my local sorting office.

    When the tracked service is used it really is a good tracking service, it's when things are just sent signed for or delivery scan only that it is not tracked at every stage and only shows when delivery is attempted, still better than no record at all like with normal first and second class but not as good as fully tracked.

    First and Second standard are now scanned with a QR code too - meaning you'll see delivery attempts etc (but that's about it)
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