Water leak from communal pipe, who's responsible

oldernonethewiser

Did you contact the CAB? What did they suggest?


Did you find out if there is a disputes procedure with the managing company?


Do you have a copy of the buildings insurance policy? If not get a copy.

renegadefm

Scant123. How did you get on?

missile

Scant123 wrote: »

Thanks everyone for your advice. We took out contents insurance when we moved in, we didn't need building insurance as the managing company had there own policy covering the building. We have contacted the insurance and they said the building insurance does not cover the plumbing of the building so they won't do anything. I have been on the phone to the managing company today trying to talk some sense into them about how the pipe is communal and not just exclusive to our flat, they are still having none of it! They are not taking the situation seriously, I have a 2 year old daughter in the property but they couldn't careless. I will take your advice and probably contact environmental health or trading standards to see what they say

Thanks

Your insurance company are not responsible for repair of the pipework, however they are responsible for consequential damage caused to your property. They ought to assist you with repairs.

Get the pipe repaired and argue about who pays later.