Avro sign-up form asking for next of kin contact details

elsien

Next of kin - n/a

Sorted.

[Deleted User]

bluecastle wrote: »

I'm not using the standard web form, I'm using the one they send to people who have moved into a property they already supply.

I'm happy to stay with them, but I don't know why they need to know my mum's birthday. Think I'll put myself as my next of kin and see how that goes.

They don't need it. Quite why they ask for it is beyond me. I know businesses like these try to collect personal information in excess of what they need, but this one takes the biscuit.


Regarding DoB of the account holder. It's always a good idea to ask why they need it. Invariably the operative lies and says they need it for "security". Actually they more often than not need it to hit you with a credit check. So when they say they need it "for security" offer them some other date instead and see what they say. It sometimes makes them cough and splutter. :rotfl:


Best bet, for data protection purposes (protecting your data), give a false DoB and see if it goes through. If it doesn't, go elsewhere. EDF are good. They don't do credit checks, so you can confidently give an alternative date if they ask.

Biggus_Dickus

Smodlet wrote: »

No wonder their prices are so cheap; they would have to be...

Good luck, OP. According to the CEC, I could save nearly £100 by switching to them; they are so not worth the grief.

Notwithstanding the OP’s particular situation what sort of ‘grief’ could one expect from a switch to Avro?

Smodlet

Biggus_Dickus wrote: »

Notwithstanding the OP’s particular situation what sort of ‘grief’ could one expect from a switch to Avro?

Based on my one and only experience of actually talking to them on the phone, quite a bit. This was during their Ofgem ban on accepting new customers which, it turned out, had been lifted. I had to tell the Avro person they were accepting new customers. Did not give me a great first impression so I decided to stick with the Big 6 (now 5) My choice; I could not be bothered with the potential hassle.