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TSB Terms and Conditions Jan 2020 Update

sjcsystems
Posts: 19 Forumite

I've just received written confirmation of changes to the T's and C's from TSB. Aside from the increase in the overdraft rate to 39%, there are a few confusing entries in their documentation...
Despite being dated January 2020, there is an entry that says "If the UK leaves the EU you'll no longer be able to use the online dispute resolution platform at eu.europa.eu/odr".
However my main concern is the first section "New rules mean withdrawing or paying in Euros will now cost you less...". Multiple references are made to the EEA and the article lists the countries that are in that group, including the UK.
But at the bottom of page 5, in the Notes section in smaller print it says: "For these purposes, the EEA does not include the UK..." ???
Did TSB not expect anyone to read this?
Oh and there is a brief mention that in the future, my details may be passed to other companies - GDPR anyone??
Despite being dated January 2020, there is an entry that says "If the UK leaves the EU you'll no longer be able to use the online dispute resolution platform at eu.europa.eu/odr".
However my main concern is the first section "New rules mean withdrawing or paying in Euros will now cost you less...". Multiple references are made to the EEA and the article lists the countries that are in that group, including the UK.
But at the bottom of page 5, in the Notes section in smaller print it says: "For these purposes, the EEA does not include the UK..." ???
Did TSB not expect anyone to read this?
Oh and there is a brief mention that in the future, my details may be passed to other companies - GDPR anyone??
0
Comments
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sjcsystems wrote: »Despite being dated January 2020, there is an entry that says "If the UK leaves the EU you'll no longer be able to use the online dispute resolution platform at eu.europa.eu/odr".sjcsystems wrote: »However my main concern is the first section "New rules mean withdrawing or paying in Euros will now cost you less...". Multiple references are made to the EEA and the article lists the countries that are in that group, including the UK.
But at the bottom of page 5, in the Notes section in smaller print it says: "For these purposes, the EEA does not include the UK..." ???For these purposes, the EEA does not include the UK, so you will be charged these fees if you withdraw cash in Euros or make a Euro payment in the UK. For example, if you use your ATM card to withdraw £100 in Euros at a UK airport and the cash machine operator does the conversion we will charge the non-pounds cash fee.sjcsystems wrote: »Oh and there is a brief mention that in the future, my details may be passed to other companies - GDPR anyone??sjcsystems wrote: »Did TSB not expect anyone to read this?0
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