I am losing my will to live!

Mortgage_Adviser

Briggany. Is it a free broker?
Sounds lile they are doing a !!!!! job to me.
If I was you I would find another broker urgently that, yes charges the fee but provides you with a competent service.
After the mortgage completes with the new broker I would make a formal complaint against the initial broker with a view of getting my costs back.

Briggany

So without going into to much detail I work for a company that manages, provides services, and gives access to providers, for over 3,500 of the UK's financial advisers and their firms.

One of the employee benefits is access to financial advisers. They are all fully qualified and all the fee's are paid by my company.

This adviser has gone above and beyond, worked outside their hours and like I said called around every single provider that my company works with to find one that would accept our circumstances. The result is Barclays have offered us the mortgage as an exceptional case because they screwed up.

Cscott139

great news, congrats!

ACG

I think you are being overly generous to your broker.
Barclays made a mistake by agreeing to do the mortgage in the first place as it clearly does not fit their criteria. They have done a good will gesture and pulled you out of the proverbial.

Your broker has made 3 incorrect applications - she did that after theoretically doing the research. To put that in to context, we specifically go after complex and bad credit cases and we do not get 3 declined applications in a year, so to manage 3 on the same case has to be a record of some description.

I am surprised you are being so polite, if she worked for me I would be having words with her. The reason she has worked all hours is because she did a poor job at the beginning. If she had spent a little longer at the beginning you would be much further along with blood pressure a few points lower no doubt.

ACG

This is off the Barclays website.

Where the applicants have an existing/second residential property that has not been sold and there is reason to believe is not to be sold before completion (includes where held/to be held on a PTL basis), an application is acceptable subject to a *maximum LTV of 80% applying to the property being purchased providing:

This alone would at the very least make me call Barclays on your case before applying.

haras_nosirrah

I would maybe ask for a confirmation email from Barclays to the broker confirming that they are upholding it. You don't want to get to draw down of funds and then discover that they aren't

I don't doubt that they are (but they have been very very lucky as it never should have gone to Barclays in the first place). This has been square peg in a round hole and it has been made to fit by sawing off the corners and smacking it very hard with a hammer. If the ground work had been done upfront it would have gone to the correct lender for your circumstances.

minimike2

Agree here that it is the broker at fault. Lenders only work with the information provided to them and when an application comes in from a broker, it is the broker providing the advice and all the information, not the lender.

Sounds like you have been VERY fortunate in the end. Advise not using this broker again...

jacsll55

Briggany wrote: »

So without going into to much detail I work for a company that manages, provides services, and gives access to providers, for over 3,500 of the UK's financial advisers and their firms.

One of the employee benefits is access to financial advisers. They are all fully qualified and all the fee's are paid by my company.

This adviser has gone above and beyond, worked outside their hours and like I said called around every single provider that my company works with to find one that would accept our circumstances. The result is Barclays have offered us the mortgage as an exceptional case because they screwed up.

Great News.