Switching tariff within Avro

Mikey17

Hi, I've been with Avro for several months. According to the cheaper energy club I can save £90 + on a cheaper tariff with the same company. So my question is, do I apply as a new customer ? When logged onto the Avro site there seems to be no way of finding a cheaper tariff.

Obviously I will contact them, but wondered if anyone had experience of switching within the same supplier.
Thanks in advance

Gerry1

I did this several times because each new monthly-ish tariff was a bit cheaper. I just phoned them, the call was answered promptly and the change was implemented immediately.

Mikey17

Thanks very much Gerry1, I will follow your advice and ring them. Thanks for the speedy response , much appreciated

cranford

You can also do it online see instructions by philng on this thread:
https://forums.moneysavingexpert.com/discussion/5367862/avro-energy-reviews-give-your-feedback&page=62#topofpage

I did this last night and got the confirmation email back within 5 mins.

smokey_dave

I have been with avro for some time and today I took out a new contract agreement. This is the second time I have done this. I phoned them at 10.30am and they answered in 6 minutes.
I had an email within minutes confirming the change and within an hour I had another email confirming the full details 0f the new contract.
They were brilliant.
I am a pensioner aged 83.

brewerdave

I switched tariff as per post#4 - my profile is now showing the cheaper Simple and Superflow rates ALTHO' I haven't had an email confirming the tariff switch (also haven't had an email this month re statement availability)-hopefully the changeover will "stick"

__.

just write them email. worked for me and Fox...

Mikey17

Thanks for all the answers folks. Rang this afternoon, got through in a few minutes. As they were busy they offered to call me back. Sure enough they rang back, switched my tariff.
I must say I'm very impressed, even got an email. :T
Cheers