Barclays Packaged Account

nicola1967

hi

i had a Barclays PPi upheld by FOS in 2013. i am now claiming for my packaged Additions Account and have today been contacted by FOS to say Barclays want info on a "ex' who was on the account for a short time.

i have evidenced the 2013 PPi claim which as for zero details of the 'ex' plus statements to show that from 2008 he was not on the account

Why would they now want this information

Any guidance would be helpful

Bermonia

Because your ex will be considered an eligible complainant if they were on the account during a period it was a packaged account - as such they will likely be asking for their involvement to consider

nicola1967

they didn't ask me about his involvement in my previously upheld claim.. it just seems a bit odd .. anyhow Ive evidence his short time on the account and hope this helps ..

thanks

Bermonia

The amount of time on the account is irrelevant I’m afraid, if they were on the account at any time it was a a package account then they are considered an eligible complainant and will likely need to be involved and will be due part of any redress due to you... that is of course assuming to get any