MSE Energy Club incorrect Outfox The Market Quote

philng

MSE Energy Club has an error on current Fixed Rate for Outfox The Market deal.

It is quoting the Electric Unit Price & Standing Charge the wrong way round making the quote appear over £100 cheaper than it is.

Pretty poor just hope some people haven't made a decision on incorrect data.

Gerry1

Can you provide the full evidence, please?

philng

Supplier
Outfox The Market
Tariff name
FIX'D 20 2.0
Tariff type
Fixed
Payment Method
Monthly Direct Debit
Unit rate
11.550p per kWh
Standing charge
14.490p per day

The Unit Rate should be 14.49 & the SC 11.55.

No wonder it is showing a tariff £139 cheaper than anyone else.

Bendo

Ahh thats good, was just kicking myself as my switch from Avro to peoples Energy switch saving £85 / year just completed then saw that pop up.

Gerry1

It gets it right for me, but perhaps they've made a mistake in just one region?

philng

Pretty bad tbh. There should be a check in place to ensure quotes are reliable. A £130 error is significant.

philng

This is still quoting incorrectly on MSE comparison. Who can I contact to advise?

Gerry1

philng wrote: »

This is still quoting incorrectly on MSE comparison. Who can I contact to advise?

https://help.cheapenergyclub.com/hc/en-us/articles/360000347307-How-can-I-contact-Cheap-Energy-Club-

philng

Reported error to e mail quoted 2 days ago but had no response.

MSE quotes are still incorrect.

Not my issue but this is really POOR as many will I'm sure be switching based on incorrect info.