Eon - can i issue a court case against them

luluciao

Dear eon

i have already issued a sar on the 22/1 to eon customer resolution team 2 - with a named contact.

I have had no response via email.

I have on file all eon's responses and the court papers - obviously.

My understanding is that if eon dropped the case then eon are liable for all the costs associated with that court case.

The eon contact who finally stopped all the letters informed me that I would get more of my money back taking eon to court than eon would own up to and reimburse on their own.

So at the moment no one has responded or acknowledged the sar and we are about to issue court papers....
is that the correct course of action....

welshmoneylover

Eon have 30 days from the SAR request, has it been reached yet?

Streaky_Bacon

luluciao wrote: »

So at the moment no one has responded or acknowledged the sar and we are about to issue court papers....
is that the correct course of action....

What court papers are you issuing?

You should be phoning the court to find out if the claim has been discontinued and then writing a letter to the court asking for an order for costs, which a schedule of costs attached (the letter may suffice or the judge may insist on a more formal application, possibly with a fee).

Kernel_Sanders

Biscuit_Tin wrote: »

You can issue court papers against anyone you like.

Or anyone you dislike.
Apart from the Queen, I believe