We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Double entries in credit file

Options
I along with my wife applied for our first Mortgage with Santander. I was checking my credit file today and it shows double entries for the checks done by Santander. One with my correct details but the other one has my address incomplete. Two hard checks, two soft checks and two entries in financial associations with my wife. There should ideally be one entry for each checks. Not sure why these are duplicated with my incomplete address. Same thing in my wife's credit file too.I reported it using the need help link in the credit file but it says experian might take upto 28 days to respond. I am getting a bit worried. does someone know if there is any other way to contact experian from credit club.

Thanks.

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.