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TSB outsourcing entire banking IT to IBM

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  • born_again
    born_again Posts: 20,320 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Thrugelmir wrote: »
    Banking is primarily in nature universal. The core engine of the system will be the same.


    While the underlying banking/card systems for money movement are. What the bank overlay with for their own use are not.
    Different banks using different systems for customer notes. Credit card systems are different. How things like chargebacks & fraud are dealt with on systems are different.
    We have had a external Co (IBM) come in and look at ours. They were shocked at the systems and totally could not understand how to work a new system in to work with our background systems.
    All they wanted to do was dump our existing systems and set up their system.
    Management soon put a hold as the cost/time of retraining everybody to use new systems and the actual moving of data was far to much trouble.
    Life in the slow lane
  • No_6
    No_6 Posts: 835 Forumite
    Part of the Furniture Combo Breaker
    Do not leave yet !
    maybe another big fail or f..up
    and another £150 for each account.

    I love TSB

    6
  • born_again
    born_again Posts: 20,320 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    No_6 wrote: »
    Do not leave yet !
    maybe another big fail or f..up
    and another £150 for each account.

    I love TSB

    6

    Thats why I have taken a account with them, as well as the £50 cashback & interest.
    Life in the slow lane
  • pafpcg
    pafpcg Posts: 928 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    Milarky wrote: »
    I guess the '1bn' is the lifetime value of the con trick tract
    But did you see how much TSB, after their de-merger from Lloyds Banking Group, were paying LBG to continue to use the LBG IT infrastructure? That's the explanation for why TSB was in such a desperate rush to set-up their own systems.
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