TSB outsourcing entire banking IT to IBM
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Thrugelmir wrote: »Banking is primarily in nature universal. The core engine of the system will be the same.
While the underlying banking/card systems for money movement are. What the bank overlay with for their own use are not.
Different banks using different systems for customer notes. Credit card systems are different. How things like chargebacks & fraud are dealt with on systems are different.
We have had a external Co (IBM) come in and look at ours. They were shocked at the systems and totally could not understand how to work a new system in to work with our background systems.
All they wanted to do was dump our existing systems and set up their system.
Management soon put a hold as the cost/time of retraining everybody to use new systems and the actual moving of data was far to much trouble.Life in the slow lane0 -
Do not leave yet !
maybe another big fail or f..up
and another £150 for each account.
I love TSB
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I guess the '1bn' is the lifetime value of the con trick tract0
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