iPhone won’t play music in car anymore.

ripplyuk

I use Spotify and Disney Life. There’s no Bluetooth in the car so I connect it with an aux cable. For some reason, a few weeks ago it stopped working. The songs show as playing on my phone but there’s no sound from the car speakers. Using the sat nav through Apple maps still works and the voice comes through the speakers so it can’t be a problem with the car.

I’ve tried rebooting the phone, deleting and reinstalling apps, bought a new aux cable and tried downloading the music but nothing works.

Any ideas what the problem could be?

mrochester

Tried turning the volume up?

ripplyuk

mrochester wrote: »

Tried turning the volume up?

Yes, of course. That was the first thing I did!

Paul_DNAP

To rule out the phone being at fault - can you hear audio when plugging in headphones or any other device into the headphone socket? If no, then you've broken your phone.


If yes, then I would try a different AUX cable to see if that's become snagged - that's the cheapest fix.


If that doesn't work then you've broken your car's AUX input.

dan958

Try plugging something else into the car aux and try plugging your phone into something else, it could be something wrong with the port on your phone, or radio.

googler

Plug only the 3.5mm cable into the Aux input, and tap the metal end of the loose jack with your finger. Turn volume up slowly as you do this. You should get noise matching finger taps, and this will confirm the Aux input is working on the car stereo.

Alternatively, if you have an mp3 player, another phone with headphone out, plug that in to check it

Check the phone headphone output with headphones

It's just process of elimination, trying all components with something else to narrow in on the cause

ripplyuk

Paul_DNAP wrote: »

To rule out the phone being at fault - can you hear audio when plugging in headphones or any other device into the headphone socket? If no, then you've broken your phone.


If yes, then I would try a different AUX cable to see if that's become snagged - that's the cheapest fix.


If that doesn't work then you've broken your car's AUX input.

The phone plays music fine with wired earbuds. I can hear the sat nav when the phone is plugged in to the car so I don’t think there’s anything wrong with the car’s aux input.

I’ve already tried a different aux cable.

ripplyuk

googler wrote: »

Plug only the 3.5mm cable into the Aux input, and tap the metal end of the loose jack with your finger. Turn volume up slowly as you do this. You should get noise matching finger taps, and this will confirm the Aux input is working on the car stereo.

Alternatively, if you have an mp3 player, another phone with headphone out, plug that in to check it

Check the phone headphone output with headphones

It's just process of elimination, trying all components with something else to narrow in on the cause

The aux input is working. I can hear when it connects. It makes a noise which is hard to explain but I know when it’s connected. The sat nav works fine through it too. It’s just these two apps.

DoaM

Do the apps play audio OK via the phone speaker?

ripplyuk

DoaM wrote: »

Do the apps play audio OK via the phone speaker?

Yes, that works fine.

almillar

When you say you can't hear music, but can hear sat nav - is this a sat nav app on the phone? That's really mad. It tells us everything is physically working properly, and we're down to software.
Instead of Spotify or 'Disney Life'(?) can you try just playing a music track? A Youtube video?